SHIPPING

Currently Ribero S.A.T. distributes in the following countries:

TYPES OF SHIPMENTS AND ORDERS ACCORDING TO GEOGRAPHICAL AREAS:

Spain (Peninsula):

Shipping Price: 6,99€

Shipping time: 24-72h

Free shipping: from € 39

Portugal (Peninsula), Balearic Islands and Canary Islands:

Shipping Price: 9,99 €

Shipping time: 72h (Portugal and Balearic Island). Canary Island 15-20 days (depending on customs)

Free shipping: from  69 €

Europe zone 1 (France, Germany, Belgium, the Netherlands, Italy, Greece and Austria):

Shipping Price: 12,99 €

Shipping time: 48-72h

Free shipping: from 79 €

Europe zone 2 (Algeria, Andorra, Cyprus, Croatia, Denmark, Slovakia, Slovenia, Estonia, Russian Federation, Finland, Hungary, Ireland, Jersey Island, Iceland, Latvia, Libya, Lithuania, Luxembourg, Malta, Morocco, Mauritania, Norway , Poland, Portugal, United Kingdom, Czech Republic, Sahara, Serbia, Sweden, Switzerland, Tunisia, Turkey):

Shipping Price: 12,99 €

Shipping time: 48-72h

Free shipping: from  99 €

DELIVERY TIMES

We understand that as a customer you expect to receive your order as soon as possible, that is why we work to deliver your order as quickly as possible with deliveries from 24h to 72h from the completion of your purchase. In festive periods these deadlines can be increased due to a large number of demands.

 In order to know when your order is dispatched, we recommend that you keep an eye on your email inbox. We will send you a shipping confirmation for your order indicating the estimated delivery date.

On weekends or holidays, shipments will be managed the next business day. 

How does the shipment work and what to do if I am absent from my home on the day of delivery?

A first delivery will be made to the indicated shipping address and in case you are absent at the time of delivery, the courier will try to leave a notice in the mailbox. It is not always possible to leave a note, since sometimes the messenger cannot access the portal or the housing complex. After this first delivery attempt, the delegation that distributes your area will try to contact you to arrange a second delivery. If in the second delivery you are also absent, the order will remain in the delegation of your area so that you can pick it up at the agency. If for any reason they have not been able to contact you to arrange delivery, you can write to us at ribero@riberosat.com so that we can provide the contact information or help you as necessary.

How can I track my shipment?
You can track your shipment using the link you will find in the email confirming the shipment of your order. 

Can I receive my order in the time slot of my choice?

You can leave your preferences about the delivery time in the space for comments for the carrier that you will find before finalizing your order. Although we know that they do their best to be able to make the delivery within the specified time, it may be difficult for them to comply depending on the route of the carrier. Don't be impatient!

What if my delivery address is wrong?

We recommend that you check the address indicated before placing your order to ensure that the data is correct and complete, since it is not possible to change the address once the shipment has already been made without incurring an additional shipping cost. If you detect any incorrect information, contact us as soon as possible at ribero@riberosat.es. This management can also increase the delay in delivery by between 24 and 72 hours. Do not forget to check all the fields well before finalizing the order!

Holidays

Non-working days and holidays in our logistics center for the year 2021. On these days no orders are prepared, therefore orders are delayed to the next working day. We apologize for the inconveniences.

January:  1 and 6

April:  2 and 5

May: 1

August: 15

September: 11

October: 9 and 12

November:  1

December : 6, 8, 25 and 26